Ordering From Simplelife Mobility

You can place your Simplelife Mobility order either through our secure website or by phoning us free on 0800 978 8907. The steps are simple and straightforward with the below process.

1. Simply browse or search our website to find the product you want
2. Choose the colour or size option where relevant and click ‘Add To Basket’.
3. When you have finished shopping, click ‘Your basket’ in the top right-hand corner and click Proceed to Checkout
4. You can choose to register and create an account with us, or use the Guest Checkout option.
5. For products that qualify for VAT zero rating you will be asked whether you qualify for VAT exemption.
6. Click to agree to the Terms and Conditions and Privacy Policy and click Continue
7. Complete your billing and delivery address and the delivery charge, if any, will be added to your order.
8. Click continue to proceed to the payment page where you will be guided through the secure checkout process
9. Once the checkout has been completed you will receive an order confirmation by e-mail

For products that qualify for VAT zero rating you will be asked whether you qualify for VAT exemption. Once you are happy with your order, click on ‘Proceed to checkout’ at the bottom of the page where you will then be guided through the secure checkout process.

You can call our Customer Service Team on 0800 978 8907 who will take your order and answer any questions you may have. Calls are free and lines are open 24 hours a day, seven days a week.