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Cookies Policy

A cookie is a small file which asks permission to be placed on your computer's hard drive. Once you agree, the file is added and the cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.

We use traffic log cookies to identify which pages are being used. This helps us analyse data about web page traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system.

Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.

You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.

Marketing and Advertising Cookies

These cookies can be used to deliver adverts more relevant to you and your interests on internal sites and external sites. They are also used to limit the number of times you see an advertisement as well as help measure the effectiveness of the advertising campaign. Adverts, if any are only placed on our site with our permission. The cookies remember that you have visited our site and this information is shared with other organisations such as advertisers. These cookies are often linked to site functionality provided by the advertisers.

The table below lists the cookies we collect and what information they store:

COOKIE name COOKIE Description
CART The association with your shopping cart.
CATEGORY_INFO Stores the category info on the page, that allows to display pages more quickly.
COMPARE The items that you have in the Compare Products list.
CURRENCY Your preferred currency
CUSTOMER An encrypted version of your customer id with the store.
CUSTOMER_AUTH An indicator if you are currently logged into the store.
CUSTOMER_INFO An encrypted version of the customer group you belong to.
CUSTOMER_SEGMENT_IDS Stores the Customer Segment ID
EXTERNAL_NO_CACHE A flag, which indicates whether caching is disabled or not.
FRONTEND You sesssion ID on the server.
GUEST-VIEW Allows guests to edit their orders.
LAST_CATEGORY The last category you visited.
LAST_PRODUCT The most recent product you have viewed.
NEWMESSAGE Indicates whether a new message has been received.
NO_CACHE Indicates whether it is allowed to use cache.
PERSISTENT_SHOPPING_CART A link to information about your cart and viewing history if you have asked the site.
POLL The ID of any polls you have recently voted in.
POLLN Information on what polls you have voted on.
RECENTLYCOMPARED The items that you have recently compared.
STF Information on products you have emailed to friends.
STORE The store view or language you have selected.
USER_ALLOWED_SAVE_COOKIE Indicates whether a customer allowed to use cookies.
VIEWED_PRODUCT_IDS The products that you have recently viewed.
WISHLIST An encrypted list of products added to your Wishlist.
WISHLIST_CNT The number of items in your Wishlist.

Third Party Cookies

If you go onto a web page that contains embedded content such as banner advertising or you link through to a third party website from our site, you may be sent cookies from these websites. We don’t control the setting of these cookies and are not responsible for them. You should check the third party website for information about how these cookies work and how to manage them.

How to delete cookies from your PC
The instructions below are offered as a guide to the most widely used browsers, but the details may be subject to your own browser settings.

Internet Explorer 9
Click the 'Tools' button. Point to 'Safety' and then click 'delete browsing history'. Select the 'cookies' box, then click 'delete'.

Internet Explorer 8
Click 'Safety' on the Command bar. Select 'Delete Browsing History'. Select the option for cookies and click 'Delete'.

Internet Explorer 7
Select Tools, 'delete browsing history', then select 'Delete cookies'.

Chrome
Click on the 'Tools' menu and select 'Options'. Click the 'Under the bonnet' tab, locate the 'Privacy' section and click the 'Clear browsing data' button. Select 'Delete cookies and other site data' to delete all cookies from the list (alternatively, you can remove all cookies created within a specific time period by selecting the period you want from the dropdown list).

Firefox
Select 'Tools' then 'Options'. Select 'Privacy' and in the 'Cookies' panel, click on 'Show cookies'. You can then either select a cookie and 'Remove cookie', or select 'Remove All Cookies'.

Safari
Choose preferences, select 'Security' then 'Show cookies'. Select the cookies to be deleted from the list and select 'delete'.

For more information about cookies and their uses visit All About Cookies.